Support Center

How Do I Enable and Use Recognition Controls?

Last Updated: Apr 16, 2019 02:37PM PDT

Fond’s Recognition Controls feature is an easy way to manage and control your rewards program without the hassle of manually reviewing and approving every recognition sent at your company.

 

Recognition controls enables admins to establish and enforce controls for giving recognition, providing real-time feedback to users and ensuring recognition is timely and not stuck in an approval queue.

 

A Fond admin can set limits on:
 

  • How many points managers and employees are able to send per-recognition
  • How many points a user can send to the same recipient per month
 

Note: Recognitions given by admins on Fond bypass these settings.

 

To access Recognition Controls, sign in to Fond. You’ll navigate to the Fond homepage where you can hover over your photo or initials in the top right corner. Select Admin.



 

Select Manage Rewards, then select Recognition Controls.
 

Here, you can set up controls to automatically limit the number of points your employees can send to ensure your program is implemented as designed.

Limit Points per Recognition
 

If enabled, this limits the amount of points employees can send to each other for a single recognition.

 

To limit the number of points managers can send via a recognition, select Set the limit and type the number into the Points per recognition field under Managers.

 

To limit the number of points peers can send via a recognition, select Set the limit below Points per recognition, then type the number into the Point per recognition field under Peers.
 

 

To save your settings, click Save.
 

Limit Points a User Can Send to the Same Recipient in a Month

 

If enabled, this control limits the total number of points an employee can send to another employee in a month. For example, if John already gave 20 points to Robert this month and the limit is 20, John cannot send any additional points to Robert. However, John can still give 0 point recognition (if enabled) and up to 20 points to other users this month.

 

To limit the maximum number of points a manager can send in a month to any user, select Set the limit and type the number into the Points per user in a month field under Managers.

 

To limit the maximum number of points a peer can send to another user in a month, select Set the limit and type the number into the Points per user in a month field under Peers.

 

 

To save your settings, click Save.

 

Thanks for using Fond! Please reach out to us with any questions.

 

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    Giving you fast, friendly, and useful support is our first priority. When you have all the support you need to reward and recognize great people, anything is possible for your company.

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    Email us anytime via support@fond.co or give us a call.

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