Support Center

How Do I Create and Schedule a Custom Survey?

Last Updated: Feb 12, 2019 04:15PM PST
About Fond's Custom Survey

Fond's custom survey option enables you to ask your workforce any questions you desire. Whether you’re trying to understand how employees feel about a new PTO policy, measuring satisfaction levels from the last all-hands meeting, or anything else, you can rely on Fond's custom survey to get the answers you need.


 

 

Log into your Admin account, navigate to Admin > Employee Surveys.

 

Select Manage Survey and click Create Survey.

 

Select Custom Survey and click Next.

 


Fill out your Survey Title, and begin adding your questions! A few things to note:
 
  • Single Textbox questions are open-ended and are meant to gather qualitative feedback (ex. What were your thoughts on the highlights from the last all-hands meeting?
  • Rating Scale questions are meant to capture the surveyor’s opinion or sentiment (ex. On a scale of 1 - 5 (5 being very satisfied), how satisfied are you with our current PTO policy?)
  • You can add a minimum of 1 question and a maximum of 40 questions
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Once you're done, click Next.

Preview your survey questions. If you notice any grammatical errors or wish to change anything else, click back. If everything looks good, proceed by clicking Next.

 

Set the start date and duration of your survey. Then, click Next.
 

Select your survey recipients by inviting all employees or a specific group. Then, click Next.

Review the start date, duration, and recipients of your survey. Once reviewed, click Schedule Survey.

Success! You’ve officially scheduled your custom survey. In a few moments, you will receive a confirmation email, along with recommend next steps to maximize engagement.

Contact Us

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    Giving you fast, friendly, and useful support is our first priority. When you have all the support you need to reward and recognize great people, anything is possible for your company.

    24x5 live support is available for all customers Sunday 10 pm PST through Friday 5 pm PST, excluding US holidays.

    Email us anytime via support@fond.co or give us a call.

    North America Toll-Free
    +1 (888) 681-7864
    UK Customers
    +44 1803 226153
    Other International Customers
    +1 (415) 969-6563

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