Support Center

How Do I Add a Credit Card and Buy Rewards Points?

Last Updated: Feb 11, 2019 04:27PM PST
Setting up your credit card enables you to purchase Rewards Points on your schedule and receive those points instantly. Follow these steps to get started:

Once you have logged into Fond, hover over your name in the upper right corner of the screen and select Admin from the dropdown menu. Select the Manage Rewards tab along the top bar following by Buy Rewards Points from the menu on the left. Click on the yellow Add Card button, and you’ll see a form appear to the right.

 

Fill in the fields with the information relevant to your Credit Card, and then click Continue at the bottom of the form.

 

You will then be redirected to the ‘Buy Rewards Points’ page with a banner saying your account has been added and simultaneously receive a confirmation email in your inbox. In other words, you can now buy Rewards Points directly through Fond! You can do so be clicking on the yellow Buy Points button located in the right corner of the ‘Buy Rewards Points’ page.





You will then be able to enter the dollar amount worth of points you want to purchase. The “Notes” section is optional, but can used to specify the reason you purchase Rewards points (ex. “For Work Anniversaries and Birthdays”). Additionally, you should see an email in your inbox containing an 8-digit code to verify the transaction.
 

These points will be automatically added to your Company Reserve for you to begin using immediately. The payment itself is also process immediately. You will receive a confirmation email in your inbox once the transaction has been successfully completed. You will also be able to view your payment history under the History section on the ‘Buy Rewards Points’ page.

 

That's it! If you have any questions about setting up your Credit Card, don't hesitate to contact us at support@fond.co.

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    Giving you fast, friendly, and useful support is our first priority. When you have all the support you need to reward and recognize great people, anything is possible for your company.

    24x5 live support is available for all customers Sunday 10 pm PST through Friday 5 pm PST, excluding US holidays.

    Email us anytime via support@fond.co or give us a call.

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    UK Customers
    +44 1803 226153
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